Frequently Asked Questions
Everything you need to know about shopping with Blue
What is the standard shipping time for orders?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location but generally range from 7-14 business days.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply visit our Returns Portal, enter your order number, and print your prepaid shipping label to send the item back in its original condition.
Are your clothing items true to size?
Most of our items are true to size. However, we recommend checking the specific size guide located on each product page, as fits can vary between slim-fit and oversized collections.
Which payment methods do you accept?
Blue accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments via Klarna and Afterpay.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.
Does Blue offer sustainable or eco-friendly fashion options?
Yes, we are committed to sustainability. Look for the 'Eco-Blue' badge on our product pages to find items made from organic cotton, recycled polyester, and other environmentally friendly materials.